Frequently Asked Questions about Wagga Early Years Learning

What other parents
are asking.

What are the hours of operation?

We are open 51 weeks per year from 7.30am to 6.00pm excluding Public Holidays and one week over the Christmas/New Year period. We cater for children 6 weeks to 5 years of age.

What age kids do you cater for?

We are licensed for children aged 6 weeks to 5 years. Each service has 5 rooms which cater for each age and developmental stage.

What is Child Care Subsidy?

Child Care Subsidy is a payment from the Australian Government that helps you with the cost of your childcare.

Who can get Child Care Subsidy?

You can get Child Care Subsidy if you are a parent, foster parent or grandparent with a child in your care who is attending childcare services approved by, or registered with the Government.

You are eligible for Child Care Subsidy if:

you have a child in your care who meets the immunisation requirements [1] (or have an exemption)
you or your partner (if you have one) meet residency requirement [2] (or have an exemption)
your child attends approved [3] or registered care [4] and you have the ability to pay for the cost of your child care
you meet the income test

How much child Care Subsidy can I get?

The amount you get depends on your circumstances:

the type of care you use (approved or registered)
your income
the amount of care you use
the reason you are using care and
the number of children you have care
Visit Centrelink for more information & subsidy calculators

www.servicesaustralia.gov.au/child-care-subsidy

How can I get Child Care Subsidy?

Child Care Subsidy is a payment from the Australian Government that helps you with the cost of your childcare.

How do places get filled?

When filling vacant places, we fill our places according to the following priorities:

Priority 1: a child at risk of serious abuse or neglect.

Priority 2: a child of a single parent who satisfies, or of parents who both satisfy the work, training, study test.

Priority 3: any other child.

Within these main Priority categories, priority should also be given to children in:

Aboriginal and Torres Strait Islander families
Families which include a disabled person
Families on lower incomes
Families from culturally and linguistically diverse backgrounds
Socially isolated families
Single parent families

WWEYLC also has internal priority of access principles that reflect priority for five days per week care, children of people working at WWEYLC; siblings of children already in care and children in part-week care who are moving to full-time care.

What if my child is absent? Do I still pay? Do I need to notify you?

Absent days are still charged at the same rate as regular care days and you will still receive your Child Care Subsidy entitlement for up to 42 absences per financial year. This includes public holidays throughout the year.

We do not record absences for the period that we are closed over Christmas/New Year as we do not charge fees for this time.

Up to 42 absences can be taken for any reason with no evidence required. Child Care Subsidy may also be paid for additional absences above the 42 days under certain circumstances with supporting documents. There is no limit on these days but supporting documentation may be required. Please talk to your childcare provider regarding the additional absence policy detail and any supporting document requirements.

Helpful resources

ACECQA

Australian Children’s Education and Care Quality Authority is an independent statutory authority providing national leadership in promoting quality and continuous improvement in early childhood education and care and school age care in Australia. n focus being on early childhood learning and child care. You will also find helpful links to other information for families on this site.

The Office of Early Childhood Education and Child Care

is responsible for delivering the government’s key commitments on early childhood education and child care and guiding major policy reforms at a national level.

Starting Blocks

is a new, family friendly resource to help new parents answer childcare questions and better understand the benefits of quality early childhood education and care. It offers helpful tips for parents on early childhood development and what to look for to ensure their child gets a quality care and learning experience.

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What other parentsare asking.